October 15 @ 9:30 am – 12:30 pm

AUDIENCE: Staff involved in the assessment, planning and evaluation of care including Senior Clinical staff, Registered Nurses and Enrolled Nurses.
PRESENTER: Peter Vincent from Aged Care Management Australia
LOCATION: ACIA Training Room – Corner of North Street and Avenue Road, Frewville

This workshop explores how care and services can be enhanced by adopting a “person centred” approach.

Learning outcomes:

  • Understand the differences between operational decision making and consumer outcomes
  • Compare service led and consumer outcome approaches
  • Drive organisational activity by identifying personal outcomes
  • Measuring success

To register online, please click the Eventbrite link below (charges apply) or download the PDF document, and email to enquiry@acia.asn.au.