June 24 @ 9.30am to 12.30pm ACST / 10.00am to 1.00pm AEST / 8.00am to 11.00am AWST


Nurses, Coordinators, Team Leaders and Managers in Residential Care and Home Care Services

PRESENTER: Donny Rates from Preventing Harm Initiative
LOCATION: Online Training

This workshop will simplify and guide you through what you need to know, consider, do and document, to be competent in incident management in an aged care environment.


Workshop includes:

  • Managing incidents to comply with the Aged Care Quality Standards
  • Serious Incident Response Scheme (SIRS) for Residential Aged Care to know what and when to report.
  • Overview of the coronial process to know what to expect and report to the Coroner.
  • Recommended content of incident reports to ensure documentation is defensible and reasonable care is evidenced
  • Best practice in incident investigation to prevent reoccurrence and enable open disclosure
  • Incident investigation documentation to demonstrate effective risk management
  • Case study practice to improve skills


Take away practical strategies:

  • Improve your incident reporting and investigation documentation
  • Achieve compliance with mandatory/compulsory reporting requirements
  • Improve outcomes for clients, staff and services

    To register online, please click the Eventbrite link below (charges apply) or download the PDF document, and email to enquiry@acia.asn.au.