Buddy Program – Setting Up For Success

Combining the convenience of self-paced e-Learning with Live Online Training via Zoom.

How successful are your buddy shifts? Do they set staff up to succeed?

This course will guide organisations to set up a program to use buddy shifts to successfully orientate care and support staff, improve the experience of the people they support, and retain staff.

Part 1: e-Learning
Self-paced online module (approx 30 minutes)

• Understand the role and responsibility of staff who are buddies, including their scope of practice and role boundaries
• Be aware of health and safety risks and understand the importance of policies and procedures
• Orientate the new staff member to use a person’s care and support plan and documentation requirements
• Providing support, preparing for, and completing a buddy shift

Part 2: Instructor Led Training via Zoom
Pre-requisite: Complete Part 1 e-Learning

• Learn a step-by-step process for selecting and preparing staff to be buddies
• Gaining consent from people receiving services
• See how a buddy program can support and provide evidence of Quality Standard compliance
• Be able to evaluate buddy shifts to support continuous improvement