Buddy Skills

This course will support staff working as buddies to provide an excellent induction to new staff, improve the experience of the person receiving services and meet industry standards.

Part 1: e-learning

Duration – 30 minutes (self-paced)

• Understand the role and responsibility of staff who are buddies

* You will receive the e-learning invite prior to the workshop training. This must be completed to receive the Zoom link for the Live Training.

Part 2: live facilitated workshop via Zoom

Duration – 1 hour

Strategies for helping new staff to:

• Understand their scope of practice and role boundaries
• Be aware of health and safety risks to keep themselves and others safe
• Be familiar with policies and procedures to meet organisational requirements
• Know how to use a person’s support plan to meet their needs and preferences
• Complete the required documentation

Discussion and tips to:

• Build rapport with new staff
• Demonstrate/model good practice
• Use a team approach
• Encourage new staff
• Provide feedback in a positive way