August 23 @ 1.00pm to 3.00pm SA, NT / 1.30pm to 3.30pm VIC, NSW, ACT, TAS, QLD / 11.30am to 1.30pm WA

PRESENTER: Donny Raets from Preventing Harm Initiative
LOCATION: Online – Zoom

This workshop will guide organisations to provide an excellent induction to new staff members and improve the experience of the people they support.

Who should attend:

  • Managers / Team leaders
  • People and Culture / Learning and Development / Training staff
  • Experienced staff who could have a role in influencing new or junior staff

Workshop Agenda:

  • Recommended step by step process for preparing and conducting buddy shifts
  • Providing evidence of meeting Industry Standards
  • Importance of knowing key policies, procedures, and documentation requirements to guide new staff to meet organisational expectation
  • Understanding scope of practice and role boundaries to protect staff, clients, and the organisation
  • Building rapport to improve the client experience
  • Maintaining privacy and confidentiality to prevent complaints
  • Evaluation of buddy shifts to support continuous improvement
  • Problem solving common scenarios

To register online, please click the Eventbrite link below (charges apply) or download the PDF document, and email to enquiry@acia.asn.au.