Thursday 18 July 

1.00pm to 4.00pm SA, NT | 1.30pm to 4.30pm VIC, ACT, TAS, NSW, QLD | 11.30am to 2.30pm WA


Managers, Team Leaders, Nurses and Coordinators in Aged and Disability services

PRESENTER: Donny Raets from Preventing Harm Initiative
LOCATION: Online – Zoom

Do you know how to support informed decision making and what to document?

This course will show you how to support informed decision-making, the most effective risk management strategy for improving the person’s quality of life, and reducing the risk of complaints and non-compliance with Quality Standards

Workshop Includes:

  • Discover what supported decision making is and the benefits to the person, staff and organisations
  • Gain awareness of legal and quality standard requirements
  • Learn about a person’s rights to make decision
  • Understand staff’s responsibilities Duty of Care when supporting choice
  • Know what to consider if restricting a person’s choices when safeguarding
  • Learn when the documentation of supported informed decision making is required and how it is used to defend Duty of Care and Quality Standard compliance
  • Opportunity to discuss real cases of when to document informed decision making
  • Practice case studies of documenting legally defensible supported informed decision making

To register online, please click the  link below (charges apply) or download the PDF document, and email to