Gap Analysis Audits – Residential And In-Home Aged Care

Gap Analysis audits provide a proactive approach to improving quality and compliance!

 Session Overview:

Gap analysis audits are a critical tool for understanding how well an aged care service performs against the Strengthened Aged Care Quality Standards and identifying where improvements are needed. This practical masterclass explains how to conduct structured gap analysis audits that assess performance across:

• Governance and leadership
• Organisational systems and documentation
• Care delivery

 Participants will:

• Gain a practical understanding of how to assess current practice against regulator expectations
• Identify areas of risk and non-compliance and translate findings into meaningful improvement actions Develop strategies to confidently assess organisational performance and prioritise improvements

 By the end of this session, participants will be able to:

• Understand the purpose and role of gap analysis audits in assessing performance against the Strengthened Aged Care Quality Standards
• Identify strengths, gaps and risks within organisational systems and care delivery
• Apply structured methods to assess compliance and performance
• Translate audit findings into practical continuous improvement actions
• Prioritise improvement activities based on risk and regulator expectations
• Strengthen alignment between governance systems and operational care delivery
• Understand how gap analysis supports audit readiness and continuous compliance