Wednesday 10 May

1.30pm to 3.00pm SA, NT | 2.00pm to 3.30pm VIC, NSW, ACT, TAS, QLD | 12.00pm to 1.30pm WA


Case Managers, Community Care Assessors, Service Managers and Coordinators 

PRESENTER: Glen Sorensen – Managing Director of Age Communications
LOCATION: Online – Zoom

This 90-minute session shows how information gathered in referral, intake and assessment processes can be used in combination with basic motivational interviewing techniques to co-design client-set goals aimed at improving function and well being and maximising independence.

It also builds skills in how to frame goals in support plans so that they are focused on what the client wants to achieve or be different rather than just the tasks involved in getting there.

Past participants of Getting to Client Set Goals have reported: 

  • Thorough, clear and easy to understand. Great delivery throughout.
  • I have been working as an assessor in the community sector and I have learnt more today than I’ve taken the time to learn in over 25 years.
  • Very interactive, relevant and engaging workshop.

About the presenter

Glen Sorensen is the Managing Director of Age Communications, the company he founded in 1988. He has worked for over 35 years in the aged care industry with all levels of government, private sector, home care and residential care providers. He has worked extensively in the aged care sector as a consultant, researcher, resource developer, facilitator and trainer. Glen is the author of two books, When I’m 64 and Options for the Ageing: The Complete Guide to the Support and Care of Older People.

To register online, please click the Eventbrite link below (charges apply) or download the PDF document, and email to