Incident Reporting & Investigation Skills

ONLINE TRAINING

This workshop will simplify and guide you through what you need to know, consider, do and document, to be competent in incident management in an aged care environment.

Workshop includes:

• Managing incidents to comply with the Aged Care Quality Standards
• Serious Incident Response Scheme (SIRS) for Residential Aged Care to know what and when to report.
• Overview of the coronial process to know what to expect and report to the Coroner.
• Recommended content of incident reports to ensure documentation is defensible and reasonable care is evidenced
• Best practice in incident investigation to prevent reoccurrence and enable open disclosure
• Incident investigation documentation to demonstrate effective risk management
• Case study practice to improve skills

Take away practical strategies:

• Improve your incident reporting and investigation documentation
• Achieve compliance with mandatory/compulsory reporting requirements
• Improve outcomes for clients, staff and services