February 25 @ 9:30 am – 1:00 pm

PRESENTER:  Matthew Brincat from Provider Assist
LOCATION: ACIA Training Room – Corner of North Street and Avenue Road

Target Audience


  • Facility Managers
  • Care Managers
  • Clinical Nurses
  • Quality Team

Session Overview (Developed by Jacqui Banham)


  • What are the industry trends for Residential Care since July 1, 2019?
  • Aged Care Quality & Safety Commission feedback to the industry
  • Standards causing the greatest Angst
  • Clarifying the new Commission’s Audits and Visits
  • Tips when Interacting with a Quality Surveyor
  • Addressing Risk and Quality of Life vs Autonomy and Choice
  • Workshop opportunities and discussions

Please Note – morning tea is provided

To register online, please click the Eventbrite link below (charges apply) or download the PDF document, and email to enquiry@acia.asn.au.