October 17 @ 9:30 am – 4:00 pm

AUDIENCE: Managers and Supervisors
PRESENTER: Michele Moreau from PHI
LOCATION: ACIA Training Room – Corner of North Street and Avenue Road, Frewville

This training will teach you timesaving methods for improving teamwork and staff performance. It will provide you with the tools to make leading staff easier and more rewarding.

Michele has extensive experience in leading teams, improving and managing staff performance, coaching and mentoring. She will bring her learnings from when leaders have failed to address performance and the impact this has had on staff, clients and organisations to teach you the skills to ensure this never happens to you.

This training covers:

  • Benefits and risks of leading staff

  • Manager responsibilities

  • Difficult conversations

  • Assertiveness

  • Legal requirements

  • Team work and delegation

  • Steps to improving and managing staff performance

  • 6 methods to excel at leading staff

Please Note – morning tea and lunch is provided

To register online, please click the Eventbrite link (charges apply) or download the PDF document, and email to enquiry@acia.asn.au or Fax 8338 6511.