DAY 1 – Tuesday 12 March

10.30am to 3.00pm SA | 11.00am to 3.30pm VIC, NSW, TAS, ACT | 9.30am to 2.00pm NT | 10.00am to 2.30pm QLD | 8.00am to 12.30pm WA

DAY 2 – Wednesday 13 March

10.30am to 3.30pm SA | 11.00am to 4.00pm VIC, NSW, TAS, ACT | 9.30am to 2.30pm NT | 10.00am to 3.00pm QLD | 8.00am to 1.00pm WA

AUDIENCE: Quality Staff, Managers, Nurses, Team Leaders, People and Culture Teams and anyone with a passion for the New Strengthened Standards and Quality Improvement
PRESENTER: Preventing Harm Initiative
LOCATION: Online – Zoom

2-day Intensive Workshop

Are you ready for July 2024?

Join us for these practical and informative sessions focused on each revised Aged Care Quality Standard.

This workshop will clearly explain the new requirements and clarify your understanding of the changes.

Additionally, you will receive a Gap analysis tool for each standard (7 in total) and possible solutions to assist you to be standard compliance ready.

Course outcomes:

  • Recognise the intent of the revised Quality Standards – effective from July 2024.
  • Understand the expectations of each Standard.
  • Know the actions to take to achieve compliance.
  • Receive a Gap Analysis tool for each standard (7 in total) to support you to identify gaps and guide improvement.

Day 1: Duration 4.5 hours

Standard 1:

The Person

This session will assist you to meet the requirements for care quality by valuing each person’s priorities and embracing diversity to better connect with their unique background and experiences.

Gain ideas and participate in how to achieve these requirements.

Standard 2:

The Organisation

This session includes the requirements of when to use data and experiences for continuous improvement, involve people in decision-making, support worker skills, plan for emergencies and staff shortages, and understand the impact of board investments.

Reflect on what you need to remember about this standard.


Standard 3:

The Care and Services


This session will focus on the requirements for delivery of safe, effective, and person-centred care and services, including the importance of reablement, optimising function, timely plan reviews, and aligning care with the person’s needs and preferences.

Participate in discussion on what this looks like in practice.


Day 2: Duration 5 hours



Standard 4:

The Environment

This session covers the requirements to recognise environmental risks and create a safe and supportive physical environment.

Participate in exploring a case study on how various position and role responsibilities can help achieve these requirements.

 Standard 5:

Clinical Care

This session covers the systems requirements and processes essential for delivering safe clinical care. This includes managing high-prevalent clinical risks and fostering a culture of continuous improvement.

Practice putting these requirements into action and gain valuable feedback and tips for implementation.

 Standard 6:

Food and Nutrition

Residential Aged Care Requirement only

This session covers the requirements for allowing people to choose what, when, where, and how they eat and drink, ensuring meals meet their needs and preferences while creating safe and supportive dining environments.

Note: Requirements are not mandatory but are beneficial to Home Care Services who provide food and nutrition support.


Standard 7:

The Residential Community

Residential Aged Care Requirement only

Learn the requirements and tips on how to foster an inclusive, supportive and engaging residential community.

To register online, please click the link below (charges apply) or download the PDF document, and email to