Buddy Programs – Setting up for Success

How successful are your buddy shifts? Do they set staff up to succeed?

This course will guide organisations to set up a program to use buddy shifts to successfully orientate care and support staff, improve the experience of the people they support, and retain staff

Part 1: e-Learning – Self-paced online module (approx 30 minutes)

Completion of this module is to ensure attendees have foundational knowledge on

• Understand the role and responsibility of staff who are buddies, including their scope of practice and role boundaries
• Being aware of health and safety risks and understand the importance of policies and procedures
• Orientating the new staff member to use a person’s care and support plan and documentation requirements
• Providing support, preparing for, and completing a buddy shift

Part 2: Instructor Led Training via Zoom

This interactive workshop will help transform the knowledge gained from Part 1 into useable skills.

Translate knowledge into practice, receive feedback, build and consolidate skills. 

• Learn a step-by-step process for selecting and preparing staff to be buddies
• Gaining consent from people receiving services
• See how a buddy program can support and provide evidence of Quality Standard compliance
• Be able to evaluate buddy shifts to support continuous improvement