Online Live Training – Tuesday 21 November

11am to 12pm SA | 11.30am to 12.30pm VIC, NSW, ACT, TAS | 8.30am to 9.30am WA |10am to 11am NT | 10.30am to 11.30am QLD


E-Learning – Self-Paced (approx 30-minutes) – this must be completed by 21 November


Managers, People and Culture/Learning Development Staff in Aged or Disability services

PRESENTER: Preventing Harm Initiative

Self-paced e-Learning with live online training via Zoom

How successful are your buddy shifts? Do they set staff up to succeed?  

This course will guide organisations to set up a program to use buddy shifts to successfully orientate care and support staff, improve the experience of the people they support, and retain staff

Part 1: e-Learning
Self-paced online module (approx 30 minutes)

  • Understand the role and responsibility of staff who are buddies, including their scope of practice and role boundaries
  • Be aware of health and safety risks and understand the importance of policies and procedures
  • Orientate the new staff member to use a person’s care and support plan and documentation requirements
  • Providing support, preparing for, and completing a buddy shift

 Part 2: Instructor Led Training via Zoom

Pre-requisite: Complete Part 1 e-Learning

  • Learn a step-by-step process for selecting and preparing staff to be buddies
  • Gaining consent from people receiving services
  • See how a buddy program can support and provide evidence of Quality Standard compliance
  • Be able to evaluate buddy shifts to support continuous improvement

To register online, please click the link below (charges apply) or download the PDF document, and email to